Amber Calendacion
METT (Ortigas, Philippines) ESL Instructor – November 20, 2012 to May 1, 2020    Plans, prepares, and teaches well-developed lessons which enthuse and inspire students, and promote the enjoyment of learning. Effectively and appropriately differentiate instruction so as to meet all students’ learning styles with an appreciation for students’ learning differences. Assess, track, and provide relevant and timely feedback on achievementAdztream Pte Ltd (Makati City Philippines)Office Manager - September 17, 2012 to December 31, 2016 ·         Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.·         Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.·         Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.·         Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.·         Completes operational requirements by scheduling and assigning employees; following up on work results.·         Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.·         Maintains office staff by recruiting, selecting, orienting, and training employees.·         Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.·         Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.·         Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.·         Contributes to team effort by accomplishing related results as needed.Transcom Worldwide (Philippines) Inc.  (Ugong Pasig Philippines)Quality Assurance Specialist/Executive Assistant - July 20, 2009 to March 16, 2012·         Obtains above-average efficiency and effectiveness rates. Reviews and evaluates agents' calls to gauge the employee’s performance. The role also requires me to facilitate client meetings, take down notes, set up meetings and construct monthly/yearly reports.  Yale Academy (Ortigas Pasig Philippines)ESL Instructor (Part-time) – October 2010 to November 2011·         Teaches Korean students’ basic and advanced English. ·         Developed a curriculum that takes an overall approach to English study or they may focus on a specific aspect of language use, such as life skills, literacy, or vocational and workplace English. Both approaches involve teaching students’ basic English skills, such as listening, reading, writing and speaking. ·         Typical tasks that may be carried out include: classroom management; planning, preparing, and delivering lessons to a range of classes and age groups; preparing and setting tests, examination papers, and exercises; marking and providing appropriate feedback on oral and written work; devising, writing and producing new materials, including audio and visual resources; organizing and getting involved in social and cultural activities such as sports competitions, school parties, dinners and excursions; attending and contributing to training sessions; participating in marketing events for the language school; preparing information for inspection visits and other quality assurance exercises; freelance teaching on a one-to-one basis; basic administration, such as keeping student registers and attendance records.Transcom Worldwide (Philippines) Inc. (Ugong Pasig Philippines)Tele-Service Representative - July 21, 2008 to July 20, 2009·         Consistent in being part of the Top 10 agents. Took Customer service UK based inbound call. Consolidated Building Maintenance Inc. (Pizza Hut Katipunan QC)Philippine Pizza Incorporated Front of the House Production Personnel - May 20, 2005 to July 15, 2008·         Employee of the Month (March 2006) Hosted birthday parties, took orders and served food to the customers in an enhanced dining way and handled the cash register. 

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